Privacy Policy for ProInspect FE
Effective Date: June 22, 2025
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This Privacy Policy describes how SmartFox Solutions ("we," "us," or "our") collects, uses, and shares information in connection with your use of our mobile application, ProInspect FE (the "App").
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**1. Information We Collect**
We collect information in the following ways:
**a) Information You Provide to Us**
* **Account Information:** When you create an account, we collect your name, email address, and password.
* **Inspection Data & User Content:** We collect the data you generate while using the App, including inspection notes, reports, and photos of fire extinguishers or other equipment that you choose to upload.
**b) Information We Collect Automatically**
* **Location Data:** To provide core functionality, the App collects precise GPS coordinates when you perform an inspection. This is used to tag the location of the inspection for accurate reporting. This data is collected only when you are actively using the app.
* **Camera Access:** The App requires access to your device's camera to allow you to capture and upload photos for inspection reports. We do not access your camera or photo library otherwise.
* **Device and Usage Data:** We may collect basic information about your device, such as the device model, operating system version, and crash data to help us diagnose problems and improve the App.
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**2. How We Use Your Information**
We use the information we collect for various purposes, including to:
* Provide, operate, and maintain the App;
* Create and manage your user account;
* Generate inspection reports that include location and photo data;
* Communicate with you, including responding to your support requests;
* Improve the App and develop new features.
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**3. How We Share Your Information**
We do not sell your personal information to third parties. We may share information in the following limited circumstances:
* **With Service Providers:** We may share information with third-party vendors and service providers that perform services on our behalf, such as cloud hosting (e.g., Amazon Web Services).
* **For Legal Reasons:** We may disclose information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation.
* **Within Your Organization:** Your inspection data is visible to other authorized users within your company or organization's account.
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**4. Data Security**
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.
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**5. Children's Privacy**
Our service is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13.
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**6. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
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**7. Contact Us**
If you have any questions about this Privacy Policy, please contact us at: